Privacy Policy

This Privacy Policy explains how FamilyGen collects, uses, stores, and protects personal information when you use our services.

Last Updated: 2026-02-15

1. Information We Collect

We collect account information, uploaded photos, generation settings, transaction records, and technical logs needed to operate the service.

Some data is provided directly by you and some is collected automatically when you use the service.

2. How We Use Information

We use data to deliver generation services, process purchases, prevent abuse, and provide customer support.

We also use limited operational analytics to improve reliability and security.

3. Legal Bases and International Processing

We process data based on service performance, legitimate interests, legal obligations, and your instructions where applicable.

Data may be processed across regions with safeguards appropriate for international transfers.

4. Sharing with Third Parties

We share data only with providers required for hosting, authentication, payments, and operations.

We do not sell your personal information to data brokers.

5. Cookies and Similar Technologies

We use cookies and similar technologies for login sessions, security checks, and core site functions.

You can manage cookie behavior in your browser settings.

6. Data Retention

We keep data only as long as necessary for service delivery, legal compliance, dispute resolution, and security.

Retention periods vary by data type and account activity.

7. Security Measures

We apply access controls, encrypted transport, and operational safeguards to protect personal information.

No online system is risk-free, and we continuously improve our protections.

8. Children

FamilyGen is not directed to children below the age required by applicable law for independent consent.

If a child submitted personal data inappropriately, contact us for review and deletion.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of personal data.

You may submit privacy requests by emailing support@familygen.app.

10. Policy Updates

We may update this Privacy Policy to reflect product, legal, or operational changes.

When updated, we publish the revised policy and effective date on this page.

11. Contact

For privacy questions or requests, contact support@familygen.app.